'Premade Designs' are a collection of premade assets that have customisable usernames for each person purchasing them. They are not 'custom commissions'.
When ordering your premade, you will be required to give the following information:
- The username you'd like featured
- The email you would like your invoice to be sent to
- Any custom changes your order requires (such as no chatbox to be featured on the overlay etc...)
All files, unless specified, will be sent as .PNG files with your featured username included. This is to avoid others stealing the files, and to ensure that each order is customised to each individual person. Files are not sent without a username to avoid these being ripped or stolen. Once files have been sent, they will be stored for a minimum of 2 weeks - after this, files are deleted as they are not classed as 'custom commissions', meaning any lost files will need to be re-ordered and paid for at the original price.
Some packs may have animated assets included within them. To enable these to work, please ensure you have a media player that supports .MOV files, such as Quicktime Player.
Some packs come with templates for you to make your own assets from. For example: stream panels, YouTube thumbnails, or individual recent boxes. These are all build in Photoshop and saved as .PSD files, please ensure you have the suitable software to enable these files to work.
